Privacy Policy
Last Updated: 25.3.25
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At ProShine Detailing, we are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our services or interact with us.
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1. Information We Collect
We may collect and process the following personal data:
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Personal Identifiable Information (PII): Name, email address, phone number, and home or business address.
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Payment Information: When making a purchase, we may collect payment details; however, we do not store or process payment card details directly - this is handled securely by our payment processors.
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Vehicle Information: Details about your vehicle, including registration number and service history.
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Communication Data: Any correspondence, inquiries, or feedback you send us via email, phone, or social media.
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Website Usage Data: Information about your visits to our website, including traffic data, location data, and other communication data.
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2. How We Use Your Information
We use your information for the following purposes:
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To provide and manage our valeting and detailing services.
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To respond to your inquiries and process bookings.
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To send appointment confirmations, reminders, and follow-ups.
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To improve our services and customer experience.
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To comply with legal obligations and prevent fraudulent activities.
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3. How We Protect Your Data
We take reasonable steps to protect your personal information from unauthorised access, alteration, disclosure, or destruction. Our security measures include:
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Secure data storage and encryption where necessary.
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Limited access to personal information to authorised personnel only.
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Regular reviews of data collection, storage, and processing practices.
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4. Sharing Your Information
We do not sell or rent your personal information. However, we may share your data with:
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Service providers and third parties (e.g., payment processors, IT support) to facilitate our operations.
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Legal and regulatory authorities if required by law.
Any third parties that process your data do so in accordance with GDPR and other relevant data protection laws.
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5. Data Retention
We will retain your personal information only as long as necessary for the purposes outlined in this policy or as required by law.
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6. Your Rights
Under data protection laws, you have the following rights:
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Access: Request a copy of the personal data we hold about you.
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Correction: Request corrections to any inaccurate or incomplete data.
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Deletion: Request the deletion of your personal data where applicable.
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Objection: Object to the processing of your data in certain circumstances.
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Data Portability: Request transfer of your data to another service provider.
To exercise any of these rights, please contact us at info@proshinedetail.co.uk.
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7. Cookies & Tracking Technologies
Our website may use cookies to enhance user experience. You can manage cookie preferences through your browser settings.
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8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
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9. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
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ProShine Detailing
19 Tatton Court, Kingsland Grange, Woolston, Warrington, WA1 4RR
Email: info@proshinedetail.co.uk
Phone: 07465 950450
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By using our services, you agree to the collection and use of information as outlined in this Privacy Policy.